Terms and Conditions

Palazzo Colonnades
  • Stay period: now – 5 April 2019
  • High Season dates: 15 Sep 2017 – 8 Oct 2017, 1 Apr 2018 – 30 Apr 2018, 22 Sep 2018 – 15 Oct 2018
  • Peak season dates: 23 Dec 2017 – 29 Jan 2018 and 15 Dec 2018 – 29 Jan 2019
  • Block-out dates (dates in which this offer is not valid): 18 Nov 2017 – 3 Dec 2017, 1 April 2018 – 17 April 2018, 17 Nov 2018 – 2 Dec 2018
  • Cancellation Policy: All booking requests once confirmed are non-cancellable and non-refundable
  • No show or early check-out will result in 100% cancellation fee being applied
  • Extra Person:
    • Infant (0-2 years): free of charge
    • Child (3-12 years): AUD$15 nett per person per night (existing bedding)
    • Adult (12+): AUD$25 nett per person per night (Rollaway)
    • Cot Hire: AUD$10 per day payable direct to the resort. Needs to be booked in advance.
  • Any additional bedding required is at a surcharge at payable at time of booking
  • Any additional expenses incurred by guest during their stay must be paid in cash or credit card to the Resort based on the Resorts individual terms and conditions – Guests are required to provide a credit card imprint or cash bond for incidentals during their stay.
  • Security Deposit: AUD$200.00 payable upon arrival
  • Check in is 2pm and standard check-out is at 10am
  • Package includes Accommodation only and excludes flights
  • Travel Insurance is recommended